Terms and Conditions

READ CAREFULLY. This Terms of Use Agreement (“Terms of Use”) applies to the use of the ECO WARRIORS Funeral Supplies website located at www.ecowarriorsfuneralsupplies.com (the “Web Site” or “Site”).

The Website is the property of ECO WARRIORS LLC, ( herein known as ECO WARRIORS Funeral Supplies ) a division of ECO WARRIORS INTERNATIONAL,
a Delaware Corporation.

Before you make any purchases, you must first agree to these terms and conditions.

BY CHECKING THE “I AGREE TO THE TERMS AND CONDITIONS” CHECK BOX ON THE CHECKOUT PAGE YOU AGREE TO THESE TERMS OF USE.
IF YOU DO NOT AGREE, DO NOT CLICK ON THE BUTTON …
… AND DO NOT USE THE SITE.

General

This Website, including all of its features and content (the “Web Site”) is owned and made available by ECO WARRIORS INTERNATIONAL a Delaware Corporation.

ECO WARRIOR Funeral Supplies is a DBA of ECO WARRIORS LLC.

By using the Website to purchase products, you accept these terms and conditions, which shall be interpreted according to the law as practiced in the State of DELAWARE.

Order Accepting Policy

Your receipt of an order confirmation in any form does not necessarily constitute finality of the sale. ECO WARRIORS Funeral Supplies and / or ECO WARRIORS LLC. retain(s) the right at any time after receipt of your order to accept or decline it for any reason.

We may require additional information and/or verification before accepting the order.

Pricing

Our pricing includes only the products and services ordered at the time of the sale. It does not cover any additional products supplied at a later date such as Memorial Plaques, Sea Scattering Services, Urn Engravings etc..

The prices advertised on our website are current to the best of our knowledge. However, due joint venture vendor party(s) it is possible, but never common that a listed price/s may be incorrect and we reserve the right to adjust these prices after the sale.

Natural Materials

If purchasing a product made from Natural Fibre or Wood including but not limited to Caskets and Carriers made from Natural Willow, Cane, Bamboo, Seagrass, Sand, Stone, Timber etc. used in the making of said Caskets, Urns, Carriers, Shrouds and any other product containing or incorporating the use of Natural Fibre, Cane, Seagrass, Bamboo- Wood – Sand Gelatine mix or stone material, …

…. THEN The Purchaser acknowledges that the Sand, Stone, Bamboo, Seagrass, Willow Cane and various Wood/s are natural materials with variations in color and other characteristics and agrees to accept such natural variations.

Returns and Cancellations

WE MUST BE NOTIFIED WITHIN 72 HOURS OF DELIVERY FOR A DAMAGED ITEM.

The 72 Hours Term is based on 3 BUSINESS DAYS- Weekends will NOT be part of the 3 WORKING DAY NOTIFICATION PERIOD.

NOTE: Unless otherwise stated on this Website, product returns will be handled in the following manner.

In order to ensure the best possible return service, customer must contact us prior to any returns to obtain proper return instructions – including an Approved RETURNS CODE that must be used or goods will NOT be accepted.

Compliance with this measure will prevent unnecessary delays and/or additional shipping charges. Any item that has been refused at the time of delivery will be considered a return and at the senders cost/s.

This applies to most urns that are not personalized – special order or engraved. The customer has three (3) business days from the delivery date to contact us to initiate a refund, exchange or return.

Expedited fees will not be reimbursed unless the delivery was not fulfilled properly. The customer pays return shipping charges and the package must be insured for the full amount of purchase. If the return is damaged during transit back to our warehouse and not insured up to the full amount, the customer will be responsible for the difference.

Not all urns-shrouds-caskets carry the full refund guarantee and those whose sale is final / or a restocking fee is applied during a return will be duly noted on the product information page.

In order to honor the full refund guarantee the following conditions must be met:

  1. Item is returned within the allotted time frame.
  2. The product must be in re-saleable condition including ORIGINAL PACKAGING.
  3. The Urn cannot have been filled with ashes.
  4. The Urn was not personalized by engraving or special applique’s.
  5. Any Body Shroud MUST NOT have been unwrapped, used, or tried in any way.

To initiate a return contact us.

All Other Non-Personalized Products

Including but not limited to non-personalized Urns, Caskets, Carriers, Shrouds, and other non-personalized items MUST be returned in 100% AS NEW Re-Saleable condition within ORIGINAL packaging & wrapping.

Re-Sellers – Funeral Homes- Distribution Partners and or clients will have TEN (10) business days from the delivery date to return the non-customized item(s) for a refund ( or a CREDIT ) less a 15% up to a USD$1K Invoice Value.

The Restocking fee will be charged unless otherwise stated below in ‘Restocking Fees for Other Products.’

Re-Sellers – Funeral Homes- Distribution Partners and or clients will have TEN (10) business days from the delivery date to return the non-customized item(s) for a refund ( or a CREDIT ) less a 10% OVER a USD$1K Invoice Value. The Restocking fee will be charged unless otherwise stated below in ‘Restocking Fees for Other Products.’

Any AIR FREIGHT, EXPRESS delivery charges and personalized accessories such as Memorial Plaques, Engraved Plates etc. will not be refunded.

The product must be in a 100% AS NEW – totally Resellable condition. Customer/s will pay return shipping charges and the package must be insured for the full amount of purchase value as per the original Invoice Value.

If the returning goods are damaged during transit back to our ECO WARRIORS Funeral Supplies warehouse and not insured up to full amount, customer will be responsible for difference. IF there is any shortfall – we will notify you and take – allocate that amount required from Funds Owed to you.

To initiate a return contact us.

Personalized Products

Including but not limited to personalized: granite headstones, grave markers, ceramic pictures, personalized Urns, engraved name plates and any other such personalized items we may carry which cannot be resold once personalized.

Customer has 3 business days to cancel order for a full refund provided no work which permanently alters the product has been started.

Once the order has been processed and a layout proof has been sent to the customer and customer wishes to cancel order a service fee of 25% will be incurred.

If work has already started in which alterations to the stock item have been made, there will be no returns or cancellations allowed.

If item has been damaged or made incorrectly, ECO WARRIORS LLC. reserves the right to replace the defective/incorrect product with one that meets with the original order. You will be required to provide photographed details of the defective / incorrect product for internal review prior to any action being taken.

Customer has TEN (10) business days from the delivery date to report defective or incorrect products.

Note: If the product was personalized and it was received in damaged condition we reserve the right to replace the item as it was originally ordered.

Other Non-Returnable Products

Full Color Porcelain Memorial Plaques, Cast Bronze Plaques and any other bronze item which is made to order cannot be returned for a refund. Customer must make certain that if ordering any one of these items that it is the correct one before completing the order.

Security Guarantee

Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. In the event that a fraudulent charge is made to your account through our Web Site and you are held liable we will cover the whole liability up to $50.00.

ECO WARRIORS LLC. will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own from purchases made at ECO WARRIORS LLC. while using our Web Site.

In the case of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules, regulations and procedures.

Copyright

The entire content included in this Web Site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of ECO WARRIORS LLC.

The collective work includes works that are licensed to ECO WARRIORS LLC. Copyright 2022 ECO WARRIORS  LLC. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this Web Site for the sole purpose of placing an order with ECO WARRIORS LLC. or purchasing ECO WARRIORS LLC. products via our website.

You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the Web Site solely for your own non-commercial use, or to place an order with ECO WARRIORS LLC. or to purchase ECO WARRIORS LLC. products.

Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this Web Site is strictly prohibited, unless authorized by ECO WARRIORS LLC.

You further agree not to change or delete any proprietary notices from materials downloaded from the Web Site.

The entire content included in this Web Site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of ECO WARRIORS LLC.

The collective work includes works that are licensed to ECO WARRIORS LLC. Copyright 2022 ECO WARRIORS  LLC. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this Web Site for the sole purpose of placing an order with ECO WARRIORS LLC. or purchasing ECO WARRIORS LLC. products.

You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the Web Site solely for your own non-commercial use, or to place an order with ECO WARRIORS LLC. or to purchase ECO WARRIORS LLC. products.

Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this Web Site is strictly prohibited, unless authorized by ECO WARRIORS LLC.

You further agree not to change or delete any proprietary notices from materials downloaded from the Web Site.

Trademarks & Service Marks

ECO WARRIORS FUNERAL SUPPLIES & “ We are the OTHER Eco-Friendly Funeral Supplier “ are Pending Trademarks and / or Service Marks of ECO WARRIORS LLC.

All custom graphics, icons, logos, and service names are PENDING applicable Trademarks, Trademarks, or Service Marks of ECO WARRIORS LLC.

All other Trademarks or Service Marks are the property of their respective owners.

The use of any ECO WARRIORS LLC. Pending Trademark or Service Mark without ECO WARRIORS LLC.’s express written consent is strictly prohibited.

Third Party and Typographical Mistakes

In the event that the Web Site lists a price or product description incorrectly due to a typographical error or an error in the information received from a supplier, we reserve the right to refuse or cancel any order placed for products listed at an incorrect price prior to shipping.

ECO WARRIORS LLC. reserves the right to refuse or cancel any order whether or not the order had been confirmed and your credit card had been billed. If your credit card had been billed, ECO WARRIORS LLC. will immediately issue a credit to your credit card account in the amount of the incorrect price.

By check or money order payment will be issued and will be sent out immediately. If the order has already been shipped and the customer wishes to return it due to any misinformation there will be a 15% restocking fee as mentioned under Returns.

Jurisdiction and Venue

You agree that any legal action brought against ECO WARRIORS LLC. and any of its subsidiaries will be governed by the laws of the State of DELAWARE without regard to its conflict of law principles. You agree that the sole jurisdiction and venue for any and all litigation arising from your use or orders made from ECO WARRIORS LLC. Web Site will be an appropriate federal or state court located in Dover, DELAWARE.

Notice

ECO WARRIORS LLC. may deliver notice to you by means of e-mail, a general notice on the Website, or by other reliable method to the address you have provided to
ECO WARRIORS  LLC.

Sales Taxes

Sales tax will be added automatically to your order if required. Each customer will be solely responsible for all sales taxes, or other taxes on orders shipped where applicable.

Payment Methods

All orders must be accompanied by payment at the time of the sale. Credit Card is the most common and preferred method of payment. We accept most major credit cards. Please be sure to provide the correct information when asked for. Incorrect information may lead to delays in processing your order.

Money orders, cashier’s checks, or any other type of check ( excluding personal cheques ) will be accepted by ECO WARRIORS LLC. Orders will be processed upon receipt of money orders or cashier’s checks.

For personal checks please allow up to 10 working days after receipt of the check for clearance of funds. Once the check has cleared the order will be processed promptly.

We will charge a $25 fee on all returned checks.

Grave Markers- Memorial Markers

Cemetery Installation Fees – Including but not limited to bronze and granite memorials, laser engraved memorials, and personalized Garden Rocks of Remembrance – the purchase price of the memorial does not include any cemetery installation fees if applicable. It is the responsibility of the purchaser to pay the cemetery installation fees associated with this memorial purchase if it is so required by the Cemetery Management.

Layout Approval

Before any work is inscribed or cast on the memorial, the purchaser will be given the opportunity to review a proof of the memorial layout to check for accuracy. It is imperative that purchaser makes a final inspection of the drawing for correct spellings, dates, and design elements. Purchaser must sign the approval and return to our office before production commences and subsequent delivery.

Sizing & Dimensions

Unless otherwise agreed to in writing, purchaser agrees that all dimensions are approximate and purchaser understands and consents that a variance in sizing is normal within the Memorial stone industry, – + or – 2%

Items Included in Sale

Purchase includes only the items detailed on the order. Our prices do not include final date inscriptions or final date/s to be added at a later date, cemetery fees, installation charges, landscaping, perpetual care, rush charges, delivery charges outside our trade area, nor extra cost options unless otherwise stated in writing on the order form.

Shipping

Pricing includes regular 2-3 day ground shipping or common carrier shipping (“Free Delivery”) to any destination within the 48 LOWER contiguous states.

For shipments that extend beyond our “Free Delivery” area or if special delivery requirements are necessary, additional charges may be incurred.

Disclaimer

This Web Site and the materials and products on this Web Site are provided “as is” and without warranties of any kind, whether express or implied.

To the fullest extent permissible pursuant to applicable law, ECO WARRIORS LLC. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement.

ECO WARRIORS LLC. does not represent or warrant that the functions contained in the Web Site will be uninterrupted or error-free, that the defects will be corrected, or that this Web Site or the server that makes the Web Site available is free of viruses or other harmful components.

ECO WARRIORS LLC. does not make any warrantees or representations regarding the use of the materials on this Web Site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability, or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability

ECO WARRIORS LLC. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this Web Site or the performance of the products, even if ECO WARRIORS LLC. has been advised of the possibility of such damages.

Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Miscellaneous

Your use of this Web Site shall be governed in all respects by the laws of the state of DELAWARE, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods.

You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this Web Site (including but not limited to the purchase of ECO WARRIORS LLC. products) shall be in the state or federal courts located in Dover- DELAWARE.

Any cause of action or claim you may have with respect to the Web Site (including but not limited to the purchase of ECO WARRIORS LLC. products) must be commenced within one (1) YEAR after the claim or cause of action arises.

ECO WARRIORS LLC.’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right.

Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. ECO WARRIORS LLC. may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Web Site

Harassment in any manner or form on the Web Site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a ECO WARRIORS LLC. or other licensed employee, host, or representative, as well as other members or visitors on the Web Site is prohibited.

You may not upload to, distribute, or otherwise publish through the Web Site any content which is libellous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law.

You may not upload commercial content on the Web Site or use the Web Site to solicit others to join or become members of any other commercial online service
or other organization.

Term; Termination

These terms and conditions are applicable to you upon your accessing the Web Site and/or completing the registration or shopping process.

These terms and conditions, or any part of them, may be terminated by ECO WARRIORS LLC. without notice at any time, for any reason.

The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification, and Miscellaneous, shall survive any termination.

Participation Disclaimer

ECO WARRIORS LLC. does not and cannot review all communications and materials posted to or created by users accessing the Web Site, and is not in any manner responsible for the content of these communications and materials.

You acknowledge that by providing you with the ability to view and distribute user-generated content on the Web Site, ECO WARRIORS LLC. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the Web Site.

ECO WARRIORS LLC. reserves the right to block or remove communications or materials that it determines to be:
(a) abusive, defamatory, or obscene
(b) fraudulent, deceptive, or misleading
(c) in violation of a Copyright, Trademark, or; any other Intellectual Property right of another or
(d) offensive or otherwise unacceptable to ECO WARRIORS LLC. in its sole discretion.

3rd Party Links

In an attempt to provide increased value to our visitors, ECO WARRIORS LLC. may link to sites operated by third parties. However, even if the third party is affiliated with ECO WARRIORS LLC., then – ECO WARRIORS LLC. has no control over these linked sites, all of which have separate privacy and data collection practices, independent of ECO WARRIORS LLC.

These linked sites are only for your convenience and therefore you access them at your own risk.

Nonetheless, ECO WARRIORS LLC. seeks to protect the integrity of its Web Site and the links placed upon it and therefore requests any feedback on not only its own Web Site, but for sites, it links to as well (including if a specific link does not work).

Severability

If any provision of these Terms and Conditions is determined to be unenforceable or invalid, the unenforceable or invalid part hereof shall be deemed severed from these Terms and Conditions, and the remaining portions of these Terms and Conditions shall be carried out with the same force and effect as if the severed portions had NOT been part of these Terms and Conditions.

Indemnification

You agree to indemnify, defend, and hold harmless ECO WARRIORS LLC., its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the Web Site using your Internet account.